Over the past few weeks, there has been a wave of publicity about Quora, a service seeking to rival LinkedIn’s popular answers service. After reading some of the coverage, I decided to check it out and was a little bit disappointed. I’ve actually been an active participant of an alternative service called Focus.com. While I see the value that services like Quora can bring, I believe that most of Quora’s current hype is due to it’s founder and funding to date.
Right now, I’m keeping an eye on the service and seeing if Quora delivers on it’s hype.
Initial Thoughts About Quora
1. Faster Service: The last few times I’ve accessed the Quora site, the service was slow to load. This made finding questions, responding to them and posting quite laborious. I assume that these kinks will be figured out shortly. In the meantime, this will most likely slow the site’s adoption rate.
2. Registration Required: Since Quora is fairly new, businesses are still evaluating the value of participating on Quora. Unfortunately, you have to register in order to review the content. This puts a barrier not only to businesses but also to the very individuals you’re seeking to attract as subject matter experts. Furthermore, this requirement may drive the initial membership numbers; yet, the statistics will bear out how many are truly active on the site.
3. Quiz Before Asking: Before any member can post a question, there is a quiz on Quora’s recommended way of asking questions. This helps create a standard expectation about what is acceptable and unacceptable; though some may be put off by the approach.
4. Social Community: An interesting aspect about Quora is how the service brings in your social graph, instantly identifying members to follow who you’ve previously vetted. The community can also vote up or down topics, helping to filter out quality questions/discussions.
5. Perceived or Real Influence: Since signing up for the service last week, I already have 30 followers without much work on my side. I wonder if Quora will fall into the “more followers you have, the more ‘influence’ you have” issue that surrounds Twitter and subsequent “influence” ranks.
6. Technology Elite are Present: In discussing Quora to my friend, Dennis Shiao, he highlighted how questions are being answered by some of the industry’s technology elite. I agree with him that this presents an interesting opportunity for members to get a glimpse into the thinking behind some of the industry’s top venture capitalists, technologists and entrepreneurs.
Conclusions: Don’t Put All Eggs into the Quora Basket
Quora is an interesting model where individuals can establish expertise and drive conversations around topics, brands and products. While Quora has received all the “buzz” recently, I would closely evaluate services like Quora to determine which works best for your company based on your audience, objectives and staffing resources. Once such service is Focus.com, which I’ve been an active user of.
Previously started as a lead generation service, the company morphed into its current incarnation in May 2010. I’ll provide my insights about Focus in my next PR/marketing/social media post.
Do you agree – is Quora a case of the PR “buzz” machine getting ahead of the promise?
Other Articles on Quora:
1. Jeremiah Owyang, Quora for Business Not Allowed, But You Should Still Monitor and Respond
2. Mario Sundar, Should I Care about Quora?
3. David Armano, Quora Underscores Need for Corporate Ambassadors
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Cece Salomon-Lee is director of product marketing for Lanyon Solutions, Inc. and author of PR Meets Marketing, which explores the intersection of public relations, marketing, and social media.
This blog contains Cece's personal opinions and are not representative of her company's.
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