Jan 26, 2011
Cece Salomon-Lee

Top Three Tools for Twitter Conversations

I recently worked with the Virtual Edge Summit to help get the word out about the summit. Social media was an important strategy for reaching target audiences and driving a conversation before, during and after the event. Of all the social media channels, Twitter was an integral part of the strategy. Here are three tools that I recommend if you’re seeking to drive engagement around any event, such as press conference, webinar, conference, product launch, etc.

CoTweet – Schedule Your Tweets

 

For this particular instance, I knew I would be busy throughout the conference and unable to tweet updates regularly. As such, I used CoTweet to schedule tweets in advance.  And as Guy Kawasaki points out, the tweet stream moves so quickly, only a portion of your audience will view your tweet at any particular time.

By using CoTweet, I could schedule advanced tweets about exhibitor promotions during the show, space out reminders to register for the event, and retweet relevant news at specific times to have a rolling set of activity throughout the day.

The other benefit is you can have more than one account and users to manage tweeting responsibilities. This is useful when you have  large team of PR professionals, marketers, and/or event staff overseeing the event.

What the Hashtag – Trend and Track Your Hashtag

 

If you plan to use a hashtag, the challenge is creating a simple, visual way to capture the overall activity for the hashtag. What the Hashtag is a tool that allows you to do this.  Once you’ve registered your hashtag and added a description, you can view a chart of the number of tweets, top users tweeting out the hashtag and other high-level statistics.

This is a great way to identify top twitterers for that hashtag or your brand. By reaching out to these individuals, you can develop a relationship for future announcements and events.

The only detraction is that the stats are available for only 7 days. So you will want to designate a day to go back and capture the data from the past week, such as first thing Monday morning or end of day Fridays.

Twapper Keeper: A History of Your Tweets

While Twitter is great for publicizing a brand and generating conversation around a community and topics, tweets are not archived. This provides a challenge when you want to create a history or search for specific tweets. One site that may help is Twapper Keeper, which seeks to save tweets related to a particular hashtag.

I created the archive for the Virtual Edge Summit at: http://twapperkeeper.com/hashtag/VES11. While the user interface is inelegant (which is why I decided not to include an image) and service can be a bit slow (at times doesn’t load), the idea is interesting and valuable for evaluating the conversations around a specific hashtag or even keyword. I’m curious to hear of any other similar service as Twapper Keeper has a great idea, but needs to make significant improvements to gain traction.

What do you think? What other Twitter tools would you recommend?

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About

Cece Salomon-LeeCece Salomon-Lee is director of product marketing for Lanyon Solutions, Inc. and author of PR Meets Marketing, which explores the intersection of public relations, marketing, and social media.

This blog contains Cece's personal opinions and are not representative of her company's.

Learn more about Cece.

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